Paperwork, handled by conversation.
Gove is an AI assistant for organisations that still run on forms and queues. It fills forms by talking, opens cases with numbers and status, books appointments, sends reminders and answers callers from the organisation's own published information.
Form received. Your case has a number, and I have set a reminder.
Tuesday 14:00 is booked. I will remind you the day before.
The problem
Why it exists
Applications, complaints, bookings and reminders still run on paper, phone queues and memory. People repeat themselves, staff re-type, and nothing has a number you can follow up.
What it does
What Gove does
Forms by conversation
Any form becomes a guided conversation over web chat, a voice call or WhatsApp; one record, resumable on any channel.
Cases with numbers
Every request gets a case number, a status and an owner, so follow-up is a lookup, not a phone call.
Bookings and reminders
Appointment booking with calendar files, and reminders that actually fire.
A receptionist that listens
Answers calls in natural speech, built and tuned for Ghanaian voices and names.
Answers from published information
Replies come from what the organisation has published, with the record of where each answer came from.
Consent and access built in
Saved details are shared per organisation with consent, and nothing acts on a caller's behalf without a yes.
Where it stands
Status today
Private trial
- Private trial with selected businesses.
- Channels in trial: web chat, web voice, phone calls and WhatsApp.
Who it is for
Built for
Businesses, professional practices, public offices and agencies that take applications, complaints or bookings.
Interested in Gove?
Write to us and we will come back within two working days.
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